Question 1

Do I need to bring the device with the part?

Accepted Answer

Yes — pricing is finalised only after we have both the device and the supplied part in store. We inspect them together, verify compatibility, run a quick diagnostic on the device and then send you the final itemised quote for approval.

Question 2

Will Repair Mate® warranty the part I supply?

Accepted Answer

No — the customer-supplied part is not covered by our warranty. We do, however, warranty the workmanship: the labour, calibration and fit-up are guaranteed.

Question 3

What if my part doesn't fit or is faulty?

Accepted Answer

We let you know straight away. You can supply a replacement part, ask us to source a compatible one (priced separately) or have the device returned without the repair (a small inspection fee may apply).

Question 4

Can I mail in my device and parts from anywhere in Australia?

Accepted Answer

Yes — our national mail-in service accepts devices and parts from anywhere in Australia. We inspect on arrival, quote, fit on approval and ship the device back to you.

Samsung Tab 3 7.0 T211 Repair — Australia-wide

Quality parts, Expert Technicians, Repairs with Warranty. Servicing Australia-wide