Question 1

Can you replace just the glass on a iPhone 15 Plus, not the whole screen?

Accepted Answer

On most modern devices the glass and display (LCD/OLED) are bonded into one part, so we replace the full screen-and-display assembly to guarantee touch, brightness and colour all work correctly. We'll confirm what your iPhone 15 Plus needs when you book.

Question 2

Do you use genuine iPhone 15 Plus screens?

Accepted Answer

We offer a range of screen grades — from genuine/original-grade to high-quality aftermarket — so you can choose the option that suits your budget. Our technicians will explain the differences and pricing before any work starts.

Question 3

How long does a iPhone 15 Plus screen replacement take?

Accepted Answer

Most iPhone 15 Plus screen replacements are completed within 30 minutes to 2 hours. We'll give you an exact timeframe when you book so you can plan around it.

Question 4

Will I lose my data during the iPhone 15 Plus screen repair?

Accepted Answer

No — a screen replacement does not erase your data. We still recommend a backup before any repair as good practice, but your photos, apps and settings stay intact.

Question 5

Is the iPhone 15 Plus screen repair covered by warranty?

Accepted Answer

Yes. Every iPhone 15 Plus screen repair is backed by our warranty covering both the part and the workmanship. If anything related to the repair goes wrong within the warranty period, bring it back and we'll sort it out.

Question 6

Do you use genuine batteries for the iPhone 15 Plus?

Accepted Answer

We fit high-quality, safety-tested batteries and, where available, genuine/original-grade options for your iPhone 15 Plus. We'll talk you through the choices and pricing before we begin.

Question 7

How long does a iPhone 15 Plus battery replacement take?

Accepted Answer

Most iPhone 15 Plus battery replacements are done within 30 minutes to an hour. We'll confirm the exact timeframe when you book.

Question 8

Will replacing the iPhone 15 Plus battery fix poor battery life and random shutdowns?

Accepted Answer

In most cases, yes. Worn batteries cause fast drain, unexpected shutdowns and slowdowns — a fresh battery restores normal runtime. If the issue is something else, our technicians will diagnose it first.

Question 9

Is my data safe during a iPhone 15 Plus battery replacement?

Accepted Answer

Yes — a battery replacement doesn't affect your data. We still suggest a backup beforehand as good practice.

Question 10

Is the iPhone 15 Plus battery replacement under warranty?

Accepted Answer

Yes, the battery and the workmanship are covered by our warranty. If you have any issue related to the repair within the warranty period, bring your iPhone 15 Plus back and we'll take care of it.

iPhone 15 Plus Repair — Repair Mate Newcastle

Quality parts, Expert Technicians, Repairs with Warranty. Servicing Australia-wide