People can hear me on speakerphone but not on a normal call — why?

Your phone has separate microphones for each mode. That pattern usually means the bottom (main) mic has failed while the top mic still works — we can replace just the faulty one.

My videos have no sound but calls are fine — is that the mic?

Yes — video typically uses the top mic . If calls are clear but video is silent, that top mic needs attention, which we quote after diagnosis.

Could it just be dirt rather than a broken mic?

Often, yes. A tiny mic hole packed with lint sounds exactly like a failed mic. Our free diagnosis tells you whether it's a cheap clean or a replacement.

My phone got wet and now nobody can hear me — can you help?

Yes. Water corrodes the microphone quickly, so the sooner it's assessed the better. We'll clean or replace the affected mic and test every recording path.