At Repair Mate© Online Shop, we are committed to providing you with efficient order processing and timely delivery. Here’s everything you need to know about our dispatch and delivery policy:
Order Processing:
- Orders are typically processed and dispatched on the next business day, with some products taking up to 3 business days.
- Please note that orders placed after midnight on Friday or Saturday will not be processed until the following Monday.
Delivery Timeframes:
- The delivery timeframes may vary depending on the delivery method you choose.
Express Postage by Australia Post:
- Shipping via Australia Post Express service is designed to take 2-3 days in metro areas.
- If you are located in the Northern Territory or regional Western Australia, please allow a longer delivery time.
Standard Postage by Australia Post:
- Australia Post’s Standard Postage may take between 3-6 business days in metro areas.
- For delivery to the Northern Territory or regional Western Australia, please allow up to 2 weeks.
Untracked Free Postage by Australia Post:
- Australia Post’s untracked service, while economical, may take longer compared to standard mail services.
- It can take anywhere between 7-10 business days in metro areas.
- For delivery to the Northern Territory or regional Western Australia, please allow up to 2-4 weeks.
Local Pickup:
- For local pickups, items will be ready for collection on the next business day, with the exception of some items that may need to be sourced from the warehouse, extending the process by 1-2 business days.
We value your time and aim to ensure your orders reach you as quickly as possible. If you have any further questions or require additional information about our dispatch and delivery process, please don’t hesitate to contact us at onlineshop [ @] repairmate.com.au. Thank you for choosing Repair Mate© Online Shop.