Fraud Blocker Who Do I Contact About Refunds? - Zippay | Repair Mate

Mobile Phone Repairs in Newcastle, Carnegie, Melbourne, Hobart & Brisbane

Ground Kiosk,
20 Collins St,
Melbourne VIC 3000

Call: 03 9067 7551

Nearby Store
VIC - Repair Mate Melbourne
Locations

Ground Kiosk, 20 Collins St, Melbourne VIC 3000

Categories

Zippay

Kal Thapa

Who Do I Contact About Refunds?

Posted by Kal Thapa. on 19 January 2020 4:22 AM

If you'd like to obtain a refund on a Zip purchase, you'll need to contact Repair Mate directly and follow our normal refunds process (Please note that this does not apply to gift cards under the terms and conditions of purchase).

If you are eligible for a refund, your Zip account will be credited with the agreed refund amount. The funds will then be put towards any balance currently owing on your account.

If the refund amount puts your account into credit - or if you've overpaid your account and would like the funds returned to you - please contact the Customer Care team of Zip Pay to arrange this, and provide your BSB and Account Number. Alternatively, you can choose to leave your account in credit and use the funds for your next purchase.